The 7 Attributes of YOUR Professionalism   
(By Douglas Jones:    Leadership & People Skills Trainer:     506-386-5868)

You are being judged and evaluated by everyone you work with every single day.

The question is: “Do you measure up to other people’s expectations of you?”

“What are those expectations?”

“What are they measuring?”


If you were to focus on improving these seven attributes even just a little, you would be taken far more seriously as the
“Can and Will DO” person. Your Professionalism will skyrocket. Your success will be rewarded.



1. Specialized Knowledge

Professionals have worked in a serious, thoughtful and sustained way to master the specialized knowledge needed to succeed in their fields; and that they keep this knowledge up-to-date, so that they can continue to deliver the best work possible.


2. Competency

Professionals get the job done. They're reliable, and they keep their promises. If circumstances arise that prevent them from delivering on their promises, they manage expectations up front, and they do their best to make the situation right.


Professionals don't make excuses, but focus on finding solutions.


3. Honesty and Integrity

Professionals exhibit qualities such as honesty and integrity . They keep their word, and they can be trusted implicitly because of this. They never compromise their values , and will do the right thing, even when it means taking a harder road.


More than this, true professionals are humble – if a project or job falls outside their scope of expertise, they're not afraid to admit this. They immediately ask for help when they need it, and they're willing to learn from others.


4. Respect

Professionals hold respect as one of their highest values. Everybody deserves to be treated with respect regardless of the circumstance. A person’s dignity and self-esteem is influenced by how they are treated by the people around them. A true professional knows that “To gain the respect of others, one must be respectful of others”


5. Accountability

Professionals hold themselves accountable for their thoughts, words, and actions, especially when they've made a mistake. This personal accountability is closely tied to honesty and integrity, and it's a vital element in professionalism.


6. Self-Regulation

They also stay professional under pressure.

For instance, imagine a customer service employee who's faced with an irate customer. Instead of getting upset or angry in return, the employee exhibits true professionalism by maintaining a calm, business-like demeanor, and by doing everything that she can to make the situation right.


Genuine professionals show respect for the people around them, no matter what their role or situation. They exhibit a high degree of emotional intelligence (EI) by considering the emotions and needs of others, and they don't let a bad day impact how they interact with colleagues or clients.


7. Image

Professionals look the part – they don't show up to work sloppily dressed, with unkempt hair. They're polished, and they dress appropriately for the situation. Because of this, they exude an air of confidence, and they gain respect for this.


Your words and actions are the “People Skills” that demonstrate “Professionalism”.

How are “YOU” doing so far?


As with any skill, it takes practice, and maybe learning some better ways of doing things.


Please don’t try to re-invent the wheel, a Behaviouralist and Business Coach can help you by-pass the trial and error phase of learning. Through Coaching, you will be able to try then adjust your skills in real time.  

There is no cost when we explore and discuss the potentials of a Coaching relationship and its benefits.


Douglas Jones (Behaviouralist and Business Coach)   506-386-5868


Call Douglas Jones at 506-386-5868

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