100% of what you “Think, Say or Do” is designed to “Influence” someone (including yourself).
Most often you will measure your influence by the “impact or the desired results.
Why is “being able to influence” so important? The answer is complicated.
In general terms:
• It allows us to get what we want
• It allows us to feel valued as a person
• We can be recognized for our creativity and contributions
• We can be envied for our independence and freedom
• We can be fun to be with
• We attempt to get people to agree with certain ideas or actions
• We try to get people to give us things
• We almost always try to get people to see how good we are
• Sometimes we try to get someone to think negatively about another person
• We usually are looking for new opportunities
• We compete to be better than others
• I have even heard the term “What’s in it for me?”
Right from birth, we have been trying to get our needs met by getting other people to get it for us.
This takes skill. (The skill to Influence others)
By itself, this is not a bad thing, because we would not survive in this world without this skill.
However, to use this skill effectively, you need to “understand the thinking and feelings” of the people you are trying to influence.
Like it or not, accurate or not, deserved or not, you will be judged on how you treat people.
It is their opinion of you that counts, not your opinion of yourself.
If your influence appears to be “manipulation”, then your success will be limited.
This means that you should check (with an independent source), people’s perception of you influence once while.
If your influence appears to be “in our best interests” then your ability to influence will be better than average.
To be perceived as “in our best interests” is the result of the practical application of your
“understand of the thinking and feelings” of the people you are trying to influence.
All of this is called “SOFT SKILLS” or “PEOPLE SKILLS”. Most companies are beginning to recognize how important “INTERPERSONAL PEOPLE SKILLS” are to sales and customer service.
This is truly where Influence happens.
I call these “SOCIAL ABILITIES”.
The ability to build and maintain quality working relationships is not taught in schools or universities (mostly because businesses didn’t want it in the workplace).
The ability to “INFLUENCE” people in the workplace (and everywhere else for that matter), is easily learned as part of any Professional and Leadership development training programs.
Just make sure that “Social Abilities” is included as part of the curriculum.
If you would like more information
Douglas Jones (506) 386-5868
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